A Better Way to Buy a Home

Homeownership, Without the Stress

Buying a new home should be one of life’s most exciting milestones. But anyone who’s been through it knows the truth: it can also be overwhelming. Between construction updates, paperwork, moving chaos, and warranty questions months later, the joy of buying a home often gets buried under stress.

That’s why more and more builders are choosing to support their buyers with Virtuo—a digital home hub and concierge service designed to make the journey easier, clearer, and more enjoyable from start to finish.

And here’s the best part: Virtuo is complimentary for homeowners. Each builder who partners with Virtuo has already invested in it on behalf of future homeowners like you, because they want you to feel supported at every step. No surprise fees, no extra bills—just peace of mind knowing your experience matters as much as your new home.

During the Build: From Waiting to Wondering

For many homebuyers, the construction phase feels like a long, anxious pause. You’ve made the biggest purchase of your life, but now you’re left wondering what’s really happening behind the scenes. Has drywall gone up yet? When do cabinets get installed? Are things on schedule?

Virtuo turns that uncertainty into reassurance. Updates are shared right in the app—photos, milestone notes, even short videos from the site—so you can see your home take shape in real time. Instead of crossing your fingers and waiting for the occasional phone call, you feel connected to the process.

Homeowners often describe how meaningful it is to watch the progress unfold. Seeing that first beam raised or the walls painted makes the dream tangible, and the waiting becomes part of the excitement instead of the stress. With Virtuo, you don’t just buy a home—you get to be part of building it.

During the Move: From Chaos to Control

When move-in day is on the horizon, the excitement of a new home is often overshadowed by the sheer number of tasks to juggle. Boxes to pack, movers to book, utilities to transfer, internet to set up, insurance to finalize—the list feels endless.

This is where Virtuo’s concierge team makes all the difference. From the moment your possession date is set, a real person is there to help you stay ahead of it all. They’ll guide you through the essentials every homeowner has to face—like arranging movers, coordinating deliveries, setting up utilities, and making sure your insurance and mortgage details are squared away—so nothing falls through the cracks.

What buyers love most is that Virtuo doesn’t just swoop in when there’s a crisis; it quietly takes the pressure off at every step. Instead of scrambling to remember what comes next, you’re nudged along with reminders, checklists, and hands-on help. And when plans change—as they often do—your concierge helps you adapt without the panic.

One Calgary homeowner, Nicole, put it simply:

“I actually am obsessed with Virtuo... I just love the service. I love that all the heavy-lifting type work is not something I have to worry about.”

For buyers, it means the move isn’t just one more stress to survive. It becomes a moment to celebrate, because someone else has already thought about the details for you. And for anyone choosing between builders, it’s a no-brainer: go with the one who gives you Virtuo, because that’s the builder who cares about your whole experience—not just the house itself.

After Move-In: From Confusion to Confidence

Unpacking the boxes doesn’t end the questions. Homeowners often find themselves thinking: Where do I submit a warranty claim? What exactly does my coverage include? Where did I put that document again?

With Virtuo, everything is at your fingertips. You can submit a service request in seconds, access your documents in a digital file cabinet that never gets misplaced, and ask HomieAI™ those questions you don’t remember from your walkthrough.

And here’s what makes HomieAI different: it doesn’t just search the web. It pulls from resources specific to your actual home—your warranty documents, your builder’s policies, your community guidelines—so you know the answers apply to you.

Some homeowners use it to double-check warranty coverage. Others rely on it in the middle of the night when something feels urgent. And for families whose first language isn’t English, the fact that Homie can respond in multiple languages means there’s never a barrier to getting help.

Rosemond, another Calgary homeowner, described the peace of mind this brings:

“Your services are very important to us new homeowners... Your customer service is just awesome! Thank you for being there for us!”

Even months or years later, Virtuo is there—helping you feel confident in your home, no matter what comes up.

Why It Matters

For homebuyers, Virtuo means less stress and more confidence. It transforms the most overwhelming parts of the journey—construction waiting games, moving logistics, warranty confusion—into supported, clear, and even exciting experiences.

For builders, it’s proof that they care about more than just handing over the keys. They’re choosing to make the path to homeownership as positive as the destination.

Because buying a home isn’t just about the house itself—it’s about how you feel along the way. And with Virtuo, you can feel supported, informed, and in control from start to finish.

Welcome home! Virtuo will take it from here.