The Virtuo app is back. Bigger, smarter, and built for the whole journey.

We've taken the homeowner and staff experience even further. Here's everything that's new, improved, and live right now.

What's new, and why

We're always evolving, and this update is the biggest one yet. Homeowners now get a guided journey, a smarter HomieAI, and one home for all their documents, from signing to years after possession. Your team gets a serious upgrade too: a real-time dashboard, faster search, and full visibility into every homeowner's journey.


What's new for homeowners

Here's what's new and improved across the homeowner experience.

Journeys, Goals, and Milestones

Their journey, mapped out for them.

A customized journey, never a cookie cutter list, with progress tracking that helps homeowners feel ready for possession day. Fewer "what's next?" calls to your team.

Service Provider Marketplace

Everything they need, without leaving the app

Browse and sign up for service providers directly in the app. Choosing a preferred partner unlocks bill credits that save money from day one.

Document Hub

One hub, everything inside

Documents and resources, now unified into one organized, secure hub.

Document Hub: Secure sharing

Sharing made simple.

Create a secure share link in just a few taps, and send documents exactly where they need to go.

HomieAI Conversation Threads

Stay organized, your way.

Pin, rename, or delete chats, and pick up right where you left off.

HomieAI Warranty Triage

Help, right when they need it.

Describe the issue, and HomieAI triages it on the spot, deflecting non-warrantable requests before they reach your team. Available by request.


What's new for your team

Here's what's new across your team’s experience.

Shared Client Journey

See the journey, the way they see it.

Navigate to any homeowner's profile and see their exact journey: what's done, what's ahead, and where they might need a nudge. Stay one step ahead of every homeowner's next move.

Real-Time Dashboard

One dashboard, total visibility.

Total properties, upcoming possessions, and deals by phase or community, all in real time. Stay ahead of what's happening with every home.

Advanced Deal Search

Find it fast and easy with advanced search.

Narrow down and find the property you need by keyword, possession dates, community, or phase.

Document Hub, From the Staff Side

Effortless Uploads.

Bulk upload photos, videos, and files to keep homeowners informed on every update.

Gallery View, From the Staff Side

See it the way they see it.

The same chronological, tagged gallery view homeowners use, now in the hands of your team.