What's new, and why

We're always evolving, and this update is the biggest one yet. Homeowners now get a guided journey, a smarter HomieAI, and one home for all their documents, from signing to years after possession. Your team gets a serious upgrade too: a real-time dashboard, faster search, and full visibility into every homeowner's journey.

What's new for homeowners

Here's what's new and improved across the homeowner experience.

Journey Tracking with Provider Sign-Up

An enhanced homeowner journey with phases and goals, giving full visibility from signing to settling in, always showing where they're at and what's next. Fewer "what's next?" calls to your team.

Clients can browse and sign up for trusted service providers directly in the app, while unlocking bill credits that save money from day one.

Enhanced Document Hub & Gallery View

Documents and resources are now unified into one organized, secure hub, so everything's easy to find.

Construction photos live in one scrollable gallery, chronological and tagged, making it easy to look back on progress.

Homeowners can now share documents securely in just a few taps, no more digging through email threads.

HomieAI Conversation Threads & Triage

Homeowners can now manage their HomieAI conversations as separate threads, keeping topics organized and easy to find, with the ability to pin, rename, or delete them along the way.

HomieAI gives your team an added layer of support by triaging service requests. Homeowners describe an issue, and HomieAI qualifies it based on documents specific to that home, deflecting non-warrantable requests before they reach your team.

What's new for your team

Here's what's new across your team’s experience.

Shared Homeowner Journey

Navigate to any homeowner's profile and see their exact journey: what's done, what's ahead, and where they might need a nudge. Stay one step ahead of every homeowner's next move.

Improved Dashboard & Advanced Search

An upgraded real-time dashboard allows you to view all deals, deals assigned to you, and deals by phase, possession, or community, so your team can stay ahead of what's happening.

New advanced filters allow your team to search for a deal by possession date, community, or phase, in addition to keyword search, to find the deal even faster.

Seamless Construction Updates

Staff can access each homeowner's document hub and seamlessly upload photos, videos, and files to keep them informed on every update.

Bulk upload construction photos and videos, give them titles, apply tags, and add custom messages to each update, all in a few taps.